Careers

Not hiring today. Here's who we'll call first.

Fourth Ring is a small team in Fort Worth that answers the calls local businesses miss. We're not hiring today. When we are, these are the people we'll look for first, and this is what the work is like.

How we work

The rules on the wall

  • Owners first.

    Every decision starts with the plumber under the sink at 6:12. If it doesn't help that person, we don't do it.

  • Listen to the calls.

    Everyone here reads transcripts every week, including whoever sells the thing. You can't fix what you don't hear.

  • Say no early.

    If a shop isn't a fit, we say so on the first call. We'd rather lose the sale than refund it.

  • Plain words.

    No jargon on the site, in the calls, or in the weekly count. If an owner wouldn't say it, neither do we.

  • Fix it the same day.

    An owner texts a change and it's live before the next call. That's a rule, not a goal.

  • Keep the guarantee real.

    The one-appointment guarantee is only a promise if every account is watched closely enough to keep it.

The roles

Three jobs, when the time comes

  • Call reviewer

    You read every call an account takes, catch what the assistant got wrong, and change it. Detail work. Bilingual English and Spanish is a plus.

  • Setup specialist

    You take a new shop from the first call to live in a week: services, hours, calendar, the carrier paperwork, the test calls.

  • Owner success

    You're the person a shop texts. You run the weekly count, answer the questions, and notice when a shop's misses go up.

Keep reading

  • About Fourth Ring

    Who picks up when you can't, how we run it, and where we are.

    About
  • Nothing changes on your phone. Everything changes after the fourth ring.

    Your number stays your number. Your phone still rings. When nobody can get to it, we pick up, book it, and text you what happened. Voice is live in 48 hours.

    How it works
Next step

Not hiring yet.
Still worth a note.

Tell us what you'd want to do here. We read every one.

What we'll ask

  • What you do now.
  • Which of the three jobs sounds like you.
  • A call you handled well, and what made it good.

We're a small team in Fort Worth. When a role opens, the people who wrote first hear first.

Careers: How We Work and Who We Hire Next | Fourth Ring